SugarCRM wins the PCMagazine’s Business Choice Award for best CRM for the 4th year in a row.
The CRM marketplace is fairly mature, so it is no surprise that it’s the same 6 finalists for the past 3 years. Also, it’s not surprising (at least for us) that SugarCRM gets top scores across the board.
The coveted Net Promoter Score comes in at 61% for SugarCRM. It may not seem very high at a first glance, but considering that Microsoft Dynamics comes in at 33%, and SAP at 28%, SugarCRM is bounding ahead of the competition.